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how to fix white screen of death | White Screen of Death (WSOD)
how to fix white screen of death | White Screen of Death (WSOD)how to fix white screen of death | White Screen of Death (WSOD)

how to fix white screen of death | White Screen of Death (WSOD)

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How to Fix the White Screen of Death (WSOD) in WordPress

1. Introduction

Encountering a blank white screen when accessing your WordPress site can be alarming. This phenomenon, commonly referred to as the White Screen of Death (WSOD), leaves no error messages or clues, making it a perplexing issue for many. Whether you’re a seasoned developer or a casual blogger, understanding and resolving WSOD is crucial to maintaining your site’s uptime and reliability.

how to fix white screen of death | White Screen of Death (WSOD)
how to fix white screen of death | White Screen of Death (WSOD)how to fix white screen of death | White Screen of Death (WSOD)

2. Common Causes of WSOD

Several factors can lead to WSOD, including:

  • Plugin Conflicts: Incompatible or poorly coded plugins can disrupt site functionality.(GoDaddy)
  • Theme Issues: Errors within a theme’s code can prevent pages from rendering.
  • Exhausted Memory Limits: PHP memory limits may be insufficient for certain operations.(Bluehost)
  • Corrupted Core Files: Missing or damaged WordPress core files can halt site processes.
  • Server Configuration Problems: Misconfigured servers or outdated PHP versions can cause WSOD.(Reddit)

3. Initial Troubleshooting Steps

Before diving into specific solutions:

  • Check Admin Access: Attempt to access your site’s admin panel at yourdomain.com/wp-admin. If accessible, the issue may be theme or plugin-related.(WordPress.org)
  • Verify Error Messages: Some browsers may display HTTP errors like 500 Internal Server Error, providing hints.
  • Review Recent Changes: Consider any recent updates or installations that could have triggered the issue.

4. Disabling All Plugins

Using the Dashboard:

  1. Navigate to Plugins > Installed Plugins.
  2. Select all plugins and choose Deactivate from the bulk actions menu.
  3. Check if the site loads correctly.

Via FTP or File Manager:

  1. Access your site’s files using FTP or your hosting control panel’s File Manager.
  2. Navigate to wp-content and rename the plugins folder to plugins_old.
  3. If the site loads, the issue lies with one of the plugins.
  4. Rename the folder back to plugins and deactivate plugins individually to identify the culprit.

5. Switching to a Default Theme

Through the Dashboard:

  1. Go to Appearance > Themes.
  2. Activate a default theme like Twenty Twenty-One
  3. Check if the site displays correctly.

Via FTP:

  1. Access wp-content/themes And rename your active theme’s folder.
  2. WordPress will revert to a default theme automatically
  3. If the site loads, the issue is with your previous theme.

6. Increasing PHP Memory Limit

Editing wp-config.php:

  1. Locate wp-config.php in your site’s root directory.
  2. Add the following line before the final ?> tag: define('WP_MEMORY_LIMIT', '256M');
  1. Save the file and refresh your site.

Modifying php.ini or .htaccess:

  • In php.ini, add:
  memory_limit = 256M
  • In .htaccess, add:
  php_value memory_limit 256M

Contacting Hosting Provider:

If you’re unable to modify these files, reach out to your hosting provider to increase the PHP memory limit.(Bluehost)

7. Enabling Debug Mode

  1. Open wp-config.php.
  2. Locate the line:(Kinsta®) define('WP_DEBUG', false);
  1. Change it to: define('WP_DEBUG', true);
  1. Save the file and reload your site. Error messages should now display, aiding in diagnosis.(WordPress.org)

8. Clearing Cache

  • Browser Cache: Clear your browser’s cache or try accessing the site in incognito mode.
  • WordPress Caching Plugins: If you use plugins like WP Super Cache or W3 Total Cache, clear their caches through their settings.
  • Server-Side Caching: Some hosts provide caching mechanisms; clear these via your hosting control panel.

9. Checking File Permissions

Incorrect file permissions can lead to WSOD. Ensure:

  • Files: Set to 644.
  • Folders: Set to 755.

Use FTP or your hosting control panel to adjust permissions accordingly.

10. Restoring from Backup

If you have a recent backup:

  1. Access your hosting control panel or backup plugin.(Reddit)
  2. Initiate the restore process to revert your site to a functional state.(YouTube)

Regular backups are essential for quick recovery from issues like WSOD.

11. Reinstalling WordPress Core Files

To replace potentially corrupted core files:

  1. Download the latest WordPress version from wordpress.org.
  2. Extract the files and delete the wp-content folder.
  3. Upload the remaining files to your site’s root directory via FTP, overwriting existing files.
  4. This process preserves your content and settings while refreshing core files.

12. Contacting Hosting Provider

If all else fails, your hosting provider may offer insights:

  • Provide them with details of the issue and steps taken.
  • They can check server logs, configurations, and other potential server-side problems.

13. Preventing Future WSOD Occurrences

  • Regular Updates: Keep WordPress, themes, and plugins updated.
  • Staging Environments: Test changes on a staging site before applying them live.
  • Monitoring Tools: Use uptime monitoring services to get alerts for site issues.

14. Using Recovery Mode (WordPress 5.2+)

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